Mraud Terms and Conditions

These Mraud terms and conditions set out the understanding between us and every person who opens an account, browses our pages or plays with us. We ask every visitor to read this page carefully before creating an account, because using our site means accepting the rules written here in full. Where a rule changes, we update this page so the current version always reflects how we operate.

We keep this text in plain language wherever the subject allows it, because a legal page nobody can follow protects nobody. If a clause here feels unclear after reading it once, our customer support team can walk you through it before you commit to anything. We would rather answer a question early than leave a player guessing about a rule that affects their account.

This page sits alongside our other policy pages rather than replacing them. Our privacy policy explains how account information is handled, our responsible gambling page covers safer-play tools, and our cookie policy deals with browser data specifically.

We support a small set of payment methods rather than an open-ended list, and each carries its own processing rules that sit underneath these general terms. Bank transfer remains available for players who prefer a traditional route into their account, while BTC and Bitcoin deposits are offered for players who hold cryptocurrency already. Whichever method is chosen, the same account verification standards apply before a withdrawal is paid out.

We do not publish fixed processing windows on this page because timing can vary by method and by the checks a particular account requires. If a withdrawal is delayed beyond what feels reasonable, contacting live chat or customer support is the quickest way to get a clear answer. For the current list of accepted payment options and any limits attached to them, our payment methods page is the authoritative reference.

Any welcome bonus or promotional offer we run carries its own wagering requirements, which sit alongside these general terms rather than replacing them. Where a promotion has extra conditions, those conditions are published with the offer itself and take precedence on points they cover directly. Players in our VIP program follow the same underlying terms, with any additional benefits described where the program is presented.

We encourage players to read a promotion's specific rules before opting in, since wagering requirements affect how and when bonus funds can be withdrawn. Full detail on how our offers are structured lives on our bonus types page, and general promotional terms are covered separately from this legal page. If a bonus term and this page ever appear to conflict, the specific promotional terms govern that offer.

We expect every player to use our site honestly, and these terms allow us to suspend or close an account where that trust is broken. Attempting to exploit a technical fault, sharing an account, or providing false verification information are treated as serious breaches. Where we act on a suspected breach, we aim to explain the reason through customer support rather than leaving a player without an answer.

These terms may be updated from time to time to reflect changes in how we operate or in the payment methods we support. Continued use of our site after an update means the current version applies to your account. We recommend checking this page occasionally, particularly before making a deposit or requesting a withdrawal.

If any part of these Mraud terms and conditions is unclear, live chat is usually the fastest way to get a direct answer about your own account. Our customer support team can also be reached for anything that needs more detail than a chat window allows. Neither channel is limited to complaints — general questions about how a rule works are just as welcome.

For questions that sit outside legal terms specifically — how our games work, what our live tables offer, or how bonuses are structured — our FAQ page is a better starting point than this one. This page stays focused on the rules themselves, while day-to-day questions are answered in plainer, shorter form elsewhere on our site.

Ready to see what else is on offer? Our promotions page lays out current offers under the same terms described here, so you know exactly what applies before you claim anything.